/* ============================================
   PharmacyOnline Help Centre Theme
   Brand: PharmacyOnline (Express Healthcare Ltd)
   Version: 1.0.0
   ============================================ */

/* --- Brand Tokens --- */
:root {
  --pol-navy:      #052B31;
  --pol-teal:      #2CA9BC;
  --pol-green:     #2CBCA2;
  --pol-mid:       #0A4A53;
  --pol-light:     #F1F5F5;
  --pol-white:     #FFFFFF;
  --pol-text:      #052B31;
  --pol-text-light:#5A7A80;
  --pol-border:    #D9E5E7;
  --pol-danger:    #E74C3C;
  --pol-radius:    12px;
  --pol-radius-sm: 8px;
  --pol-shadow:    0 2px 12px rgba(5,43,49,0.06);
  --pol-shadow-lg: 0 8px 32px rgba(5,43,49,0.10);
  --pol-transition: 0.2s ease;
  --pol-font-display: 'DM Serif Display', serif;
  --pol-font-body: 'Roboto', sans-serif;
  --pol-max-width: 1200px;
}

/* --- Reset & Base --- */
*, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }

body {
  font-family: var(--pol-font-body) !important;
  color: var(--pol-text);
  background: var(--pol-light);
  line-height: 1.6;
  -webkit-font-smoothing: antialiased;
}

a { color: var(--pol-teal); text-decoration: none; transition: color var(--pol-transition); }
a:hover { color: var(--pol-mid); }

img { max-width: 100%; height: auto; }

/* Hide Zendesk defaults */
.header, .footer, .sub-nav { display: none !important; }

/* --- Custom Scrollbar --- */
::-webkit-scrollbar { width: 6px; }
::-webkit-scrollbar-track { background: var(--pol-light); }
::-webkit-scrollbar-thumb { background: var(--pol-teal); border-radius: 3px; }
::-webkit-scrollbar-thumb:hover { background: var(--pol-mid); }

/* ============================================
   EMERGENCY BANNER
   ============================================ */
.pol-emergency-banner {
  display: none;
  background: #FFF3CD;
  border-bottom: 2px solid #FFCC02;
  padding: 10px 0;
  font-size: 14px;
}
.pol-emergency-banner[data-enabled="true"] { display: block; }
.pol-emergency-banner__inner {
  max-width: var(--pol-max-width);
  margin: 0 auto;
  padding: 0 24px;
  display: flex;
  align-items: center;
  gap: 12px;
}
.pol-emergency-banner__text { flex: 1; color: #856404; }
.pol-emergency-banner__dismiss {
  background: none;
  border: none;
  font-size: 20px;
  color: #856404;
  cursor: pointer;
  padding: 4px 8px;
  line-height: 1;
}

/* ============================================
   NAVIGATION
   ============================================ */
.pol-nav {
  position: sticky;
  top: 0;
  z-index: 1000;
  background: var(--pol-navy);
  box-shadow: var(--pol-shadow);
}
.pol-nav__inner {
  max-width: var(--pol-max-width);
  margin: 0 auto;
  padding: 0 24px;
  display: flex;
  align-items: center;
  height: 64px;
  gap: 32px;
}

/* Logo */
.pol-nav__logo {
  display: flex;
  align-items: center;
  text-decoration: none;
  flex-shrink: 0;
  width: 200px;
}
.pol-nav__logo-img {
  height: 32px;
  width: auto;
}
.pol-footer__logo-img {
  height: 28px;
  width: auto;
}

/* Nav Links */
.pol-nav__links {
  list-style: none;
  display: flex;
  gap: 24px;
  margin: 0;
  padding: 0;
  flex: 1;
  justify-content: center;
}
.pol-nav__links a {
  color: rgba(255,255,255,0.8);
  font-size: 14px;
  font-weight: 500;
  transition: color var(--pol-transition);
  white-space: nowrap;
}
.pol-nav__links a:hover { color: var(--pol-white); }

/* CTA Button */
.pol-nav__cta {
  background: var(--pol-teal);
  color: var(--pol-white) !important;
  padding: 10px 20px;
  border-radius: 50px;
  font-size: 14px;
  font-weight: 500;
  transition: background var(--pol-transition), transform var(--pol-transition);
  white-space: nowrap;
  text-decoration: none;
  width: 200px;
  text-align: center;
}
.pol-nav__cta:hover {
  background: var(--pol-green);
  color: var(--pol-white) !important;
  transform: translateY(-1px);
}

/* Hamburger */
.pol-nav__hamburger {
  display: none;
  flex-direction: column;
  gap: 5px;
  background: none;
  border: none;
  cursor: pointer;
  padding: 8px;
}
.pol-nav__hamburger span {
  width: 22px;
  height: 2px;
  background: var(--pol-white);
  border-radius: 2px;
  transition: transform var(--pol-transition), opacity var(--pol-transition);
}

/* ============================================
   HERO SECTION
   ============================================ */
.pol-hero {
  background: linear-gradient(135deg, var(--pol-navy) 0%, var(--pol-mid) 50%, var(--pol-teal) 100%);
  background-size: 200% 200%;
  animation: polGradient 8s ease infinite;
  padding: 120px 24px 100px;
  text-align: center;
}
@keyframes polGradient {
  0% { background-position: 0% 50%; }
  50% { background-position: 100% 50%; }
  100% { background-position: 0% 50%; }
}
.pol-hero__inner {
  max-width: 720px;
  margin: 0 auto;
}
.pol-hero__badge {
  display: inline-block;
  padding: 8px 20px;
  background: rgba(44, 169, 188, 0.2);
  border: 1px solid rgba(44, 169, 188, 0.4);
  border-radius: 50px;
  color: var(--pol-white);
  font-size: 12px;
  font-weight: 700;
  letter-spacing: 2px;
  text-transform: uppercase;
  margin-bottom: 28px;
}
.pol-hero__title {
  font-family: var(--pol-font-display);
  font-size: 52px;
  font-weight: 400;
  color: var(--pol-white);
  margin-bottom: 20px;
  line-height: 1.15;
}
.pol-hero__title em {
  font-style: italic;
  color: var(--pol-teal);
}
.pol-hero__subtitle {
  color: rgba(255,255,255,0.7);
  font-size: 17px;
  margin-bottom: 40px;
  line-height: 1.6;
}
.pol-hero__search .pol-search-form {
  display: flex;
  max-width: 600px;
  margin: 0 auto;
  background: rgba(255,255,255,0.1);
  border: 1px solid rgba(255,255,255,0.2);
  border-radius: 50px;
  overflow: hidden;
  backdrop-filter: blur(4px);
  -webkit-backdrop-filter: blur(4px);
}
.pol-hero__search .pol-search-form input[type="search"] {
  flex: 1;
  border: none;
  padding: 18px 28px;
  font-size: 16px;
  font-family: var(--pol-font-body);
  outline: none;
  background: transparent;
  color: var(--pol-white);
  -webkit-appearance: none;
}
.pol-hero__search .pol-search-form input::placeholder { color: rgba(255,255,255,0.5); }
.pol-hero__search .pol-search-form button {
  background: transparent;
  border: none;
  border-left: 1px solid rgba(255,255,255,0.15);
  padding: 18px 24px;
  cursor: pointer;
  color: rgba(255,255,255,0.7);
  transition: color var(--pol-transition), background var(--pol-transition);
  display: flex;
  align-items: center;
}
.pol-hero__search .pol-search-form button:hover { background: rgba(255,255,255,0.1); color: var(--pol-white); }

/* ============================================
   POPULAR CARDS
   ============================================ */
.pol-popular {
  padding: 48px 24px 0;
  max-width: var(--pol-max-width);
  margin: 0 auto;
}
.pol-popular__inner {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 20px;
}
.pol-popular__card {
  background: var(--pol-white);
  border-radius: var(--pol-radius);
  padding: 28px 24px;
  box-shadow: var(--pol-shadow);
  transition: transform var(--pol-transition), box-shadow var(--pol-transition);
  cursor: pointer;
  border: 1px solid var(--pol-border);
  text-decoration: none;
  display: block;
  color: inherit;
}
.pol-popular__card:hover {
  transform: translateY(-4px);
  box-shadow: var(--pol-shadow-lg);
}
.pol-popular__icon { font-size: 28px; margin-bottom: 12px; }
.pol-popular__card h3 {
  font-family: var(--pol-font-body);
  font-size: 16px;
  font-weight: 700;
  color: var(--pol-navy);
  margin-bottom: 8px;
}
.pol-popular__card p {
  font-size: 14px;
  color: var(--pol-text-light);
  line-height: 1.5;
}

/* ============================================
   CATEGORY BAR
   ============================================ */
.pol-category-bar {
  padding: 32px 24px 0;
  max-width: var(--pol-max-width);
  margin: 0 auto;
}
.pol-category-bar__inner {
  display: flex;
  gap: 10px;
  overflow-x: auto;
  padding-bottom: 8px;
  -ms-overflow-style: none;
  scrollbar-width: none;
}
.pol-category-bar__inner::-webkit-scrollbar { display: none; }
.pol-category-bar__chip {
  display: inline-flex;
  padding: 10px 20px;
  border-radius: 50px;
  background: var(--pol-white);
  color: var(--pol-navy);
  font-size: 14px;
  font-weight: 500;
  border: 1px solid var(--pol-border);
  white-space: nowrap;
  transition: all var(--pol-transition);
  text-decoration: none;
}
.pol-category-bar__chip:hover,
.pol-category-bar__chip.active {
  background: var(--pol-teal);
  color: var(--pol-white);
  border-color: var(--pol-teal);
}

/* ============================================
   MAIN LAYOUT
   ============================================ */
.pol-main {
  max-width: var(--pol-max-width);
  margin: 0 auto;
  padding: 40px 24px 80px;
}
.pol-main__inner {
  display: grid;
  grid-template-columns: 240px 1fr;
  gap: 40px;
  align-items: start;
}
.pol-main__inner--full {
  grid-template-columns: 1fr;
}

/* ============================================
   SIDEBAR
   ============================================ */
.pol-sidebar {
  position: sticky;
  top: 88px;
}
.pol-sidebar__nav h3 {
  font-family: var(--pol-font-body);
  font-size: 12px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 1px;
  color: var(--pol-text-light);
  margin-bottom: 16px;
}
.pol-sidebar__nav ul {
  list-style: none;
  padding: 0;
  margin: 0;
}
.pol-sidebar__nav li { margin-bottom: 4px; }
.pol-sidebar__link {
  display: block;
  padding: 10px 16px;
  font-size: 14px;
  color: var(--pol-text);
  border-radius: var(--pol-radius-sm);
  border-left: 3px solid transparent;
  transition: all var(--pol-transition);
  text-decoration: none;
}
.pol-sidebar__link:hover {
  background: var(--pol-white);
  color: var(--pol-teal);
}
.pol-sidebar__link--active,
.pol-sidebar__link.active {
  background: var(--pol-white);
  color: var(--pol-teal);
  border-left-color: var(--pol-teal);
  font-weight: 500;
}

/* ============================================
   CONTENT
   ============================================ */
.pol-content { min-width: 0; }
.pol-content--narrow { max-width: 520px; margin: 0 auto; }
.pol-content--center { text-align: center; }

/* ============================================
   BREADCRUMBS
   ============================================ */
.pol-breadcrumbs {
  max-width: var(--pol-max-width);
  margin: 0 auto 24px;
  padding: 16px 24px 0;
}
.pol-breadcrumbs ol {
  list-style: none;
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  padding: 0;
  margin: 0;
  font-size: 13px;
}
.pol-breadcrumbs li::after { content: "›"; margin-left: 8px; color: var(--pol-text-light); }
.pol-breadcrumbs li:last-child::after { display: none; }
.pol-breadcrumbs a { color: var(--pol-text-light); }
.pol-breadcrumbs a:hover { color: var(--pol-teal); }
.pol-breadcrumbs li[aria-current] { color: var(--pol-text); font-weight: 500; }

/* ============================================
   PAGE TITLES
   ============================================ */
.pol-page-title {
  font-family: var(--pol-font-display);
  font-size: 32px;
  font-weight: 400;
  color: var(--pol-navy);
  margin-bottom: 24px;
  line-height: 1.3;
}
.pol-page-subtitle {
  color: var(--pol-text-light);
  font-size: 15px;
  margin-bottom: 32px;
}

/* ============================================
   CATEGORY SECTIONS (Homepage)
   ============================================ */
.pol-category-section {
  background: var(--pol-white);
  border: 1px solid var(--pol-border);
  border-radius: var(--pol-radius);
  padding: 28px 28px 20px;
  margin-bottom: 16px;
  box-shadow: var(--pol-shadow);
  transition: border-color var(--pol-transition), box-shadow var(--pol-transition);
  scroll-margin-top: 88px;
}
.pol-category-section:hover {
  border-color: var(--pol-teal);
  box-shadow: var(--pol-shadow-lg);
}
.pol-category-section__title {
  font-family: var(--pol-font-display);
  font-size: 22px;
  font-weight: 400;
  color: var(--pol-navy);
  margin-bottom: 12px;
  padding-bottom: 0;
  border-bottom: none;
}
.pol-category-section__title a {
  color: var(--pol-navy);
  text-decoration: none;
  transition: color var(--pol-transition);
}
.pol-category-section__title a:hover {
  color: var(--pol-teal);
}

/* Section Links inside category cards */
.pol-section-block {
  margin-bottom: 0;
}
.pol-section-link {
  display: block;
  padding: 10px 0;
  font-size: 14px;
  color: var(--pol-text-light);
  border-top: 1px solid var(--pol-border);
  transition: color var(--pol-transition), padding-left var(--pol-transition);
  text-decoration: none;
}
.pol-section-link:hover {
  color: var(--pol-teal);
  padding-left: 8px;
}

/* Category grid layout on homepage */
.pol-categories-grid {
  display: grid;
  grid-template-columns: repeat(2, 1fr);
  gap: 16px;
}

@media (max-width: 768px) {
  .pol-categories-grid { grid-template-columns: 1fr; }
  .pol-category-section { padding: 20px; }
}

/* ============================================
   FAQ ACCORDION
   ============================================ */
.pol-faq-item {
  background: var(--pol-white);
  border: 1px solid var(--pol-border);
  border-radius: var(--pol-radius-sm);
  margin-bottom: 8px;
  overflow: hidden;
  transition: border-color var(--pol-transition), box-shadow var(--pol-transition);
}
.pol-faq-item.open {
  border-left: 3px solid var(--pol-teal);
  box-shadow: var(--pol-shadow);
}
.pol-faq-item__question {
  width: 100%;
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 18px 20px;
  background: none;
  border: none;
  font-family: var(--pol-font-body);
  font-size: 15px;
  font-weight: 500;
  color: var(--pol-navy);
  cursor: pointer;
  text-align: left;
  gap: 16px;
  transition: color var(--pol-transition);
}
.pol-faq-item__question:hover { color: var(--pol-teal); }
.pol-faq-item__chevron {
  flex-shrink: 0;
  transition: transform var(--pol-transition);
  color: var(--pol-teal);
}
.pol-faq-item.open .pol-faq-item__chevron {
  transform: rotate(180deg);
}
.pol-faq-item__answer {
  max-height: 0;
  overflow: hidden;
  transition: max-height 0.35s ease;
}
.pol-faq-item.open .pol-faq-item__answer {
  max-height: 2000px;
}
.pol-faq-item__answer-inner {
  padding: 0 20px 20px;
  font-size: 14px;
  line-height: 1.7;
  color: var(--pol-text);
}
.pol-faq-item__answer-inner p { margin-bottom: 12px; }
.pol-faq-item__answer-inner ul,
.pol-faq-item__answer-inner ol { margin: 0 0 12px 20px; }

/* ============================================
   SECTION CARDS (Category Page)
   ============================================ */
.pol-section-card {
  background: var(--pol-white);
  border: 1px solid var(--pol-border);
  border-radius: var(--pol-radius);
  padding: 28px;
  margin-bottom: 16px;
  box-shadow: var(--pol-shadow);
}
.pol-section-card h2 {
  font-family: var(--pol-font-display);
  font-size: 20px;
  color: var(--pol-navy);
  margin-bottom: 16px;
}
.pol-section-card h2 a { color: inherit; }
.pol-section-card h2 a:hover { color: var(--pol-teal); }
.pol-section-card__articles {
  list-style: none;
  padding: 0;
  margin: 0;
}
.pol-section-card__articles li {
  border-top: 1px solid var(--pol-border);
  padding: 12px 0;
}
.pol-section-card__articles a {
  color: var(--pol-text);
  font-size: 14px;
}
.pol-section-card__articles a:hover { color: var(--pol-teal); }

/* ============================================
   ARTICLE LIST (Section Page)
   ============================================ */
.pol-article-list {
  list-style: none;
  padding: 0;
  margin: 0;
}
.pol-article-list__item {
  margin-bottom: 12px;
}
.pol-article-list__item a {
  display: block;
  background: var(--pol-white);
  border: 1px solid var(--pol-border);
  border-radius: var(--pol-radius-sm);
  padding: 20px 24px;
  transition: border-color var(--pol-transition), box-shadow var(--pol-transition);
  text-decoration: none;
}
.pol-article-list__item a:hover {
  border-color: var(--pol-teal);
  box-shadow: var(--pol-shadow);
}
.pol-article-list__item h3 {
  font-size: 16px;
  font-weight: 500;
  color: var(--pol-navy);
  margin-bottom: 6px;
}
.pol-article-list__item p {
  font-size: 14px;
  color: var(--pol-text-light);
}

/* ============================================
   ARTICLE PAGE
   ============================================ */
.pol-article__title {
  font-family: var(--pol-font-display);
  font-size: 32px;
  font-weight: 400;
  color: var(--pol-navy);
  margin-bottom: 12px;
  line-height: 1.3;
}
.pol-article__meta {
  font-size: 13px;
  color: var(--pol-text-light);
  margin-bottom: 32px;
  padding-bottom: 20px;
  border-bottom: 1px solid var(--pol-border);
}
.pol-article__body {
  font-size: 15px;
  line-height: 1.8;
  color: var(--pol-text);
  margin-bottom: 40px;
}
.pol-article__body h2 {
  font-family: var(--pol-font-display);
  font-size: 24px;
  margin: 32px 0 16px;
  color: var(--pol-navy);
}
.pol-article__body h3 {
  font-size: 18px;
  font-weight: 700;
  margin: 24px 0 12px;
  color: var(--pol-navy);
}
.pol-article__body p { margin-bottom: 16px; }
.pol-article__body ul, .pol-article__body ol { margin: 0 0 16px 24px; }
.pol-article__body img { border-radius: var(--pol-radius-sm); margin: 16px 0; }
.pol-article__body a { color: var(--pol-teal); text-decoration: underline; }

/* Voting */
.pol-article__voting {
  background: var(--pol-white);
  border: 1px solid var(--pol-border);
  border-radius: var(--pol-radius);
  padding: 24px;
  text-align: center;
  margin-bottom: 40px;
}
.pol-article__voting p {
  font-size: 15px;
  font-weight: 500;
  margin-bottom: 16px;
  color: var(--pol-navy);
}
.pol-article__voting-buttons { display: flex; justify-content: center; gap: 12px; }
.pol-vote-btn {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  padding: 10px 24px;
  border-radius: 50px;
  border: 1px solid var(--pol-border);
  background: var(--pol-white);
  font-family: var(--pol-font-body);
  font-size: 14px;
  cursor: pointer;
  transition: all var(--pol-transition);
  color: var(--pol-text);
}
.pol-vote-btn--up:hover {
  background: #E8F8F0;
  border-color: var(--pol-green);
  color: var(--pol-green);
}
.pol-vote-btn--down:hover {
  background: #FDEAEA;
  border-color: var(--pol-danger);
  color: var(--pol-danger);
}

/* ============================================
   SEARCH RESULTS
   ============================================ */
.pol-search-results { list-style: none; padding: 0; margin: 0; }
.pol-search-results__item { margin-bottom: 16px; }
.pol-search-results__item a {
  display: block;
  background: var(--pol-white);
  border: 1px solid var(--pol-border);
  border-radius: var(--pol-radius-sm);
  padding: 20px 24px;
  transition: border-color var(--pol-transition), box-shadow var(--pol-transition);
  text-decoration: none;
}
.pol-search-results__item a:hover {
  border-color: var(--pol-teal);
  box-shadow: var(--pol-shadow);
}
.pol-search-results__item h3 {
  font-size: 16px;
  font-weight: 500;
  color: var(--pol-navy);
  margin-bottom: 6px;
}
.pol-search-results__item p {
  font-size: 14px;
  color: var(--pol-text-light);
  line-height: 1.5;
}

/* ============================================
   CONTACT CARD
   ============================================ */
.pol-contact-card {
  margin-top: 48px;
}
.pol-contact-card__inner {
  background: linear-gradient(135deg, var(--pol-navy), var(--pol-mid));
  border-radius: var(--pol-radius);
  padding: 48px 40px;
  text-align: center;
  color: var(--pol-white);
}
.pol-contact-card__inner h2 {
  font-family: var(--pol-font-display);
  font-size: 28px;
  font-weight: 400;
  margin-bottom: 12px;
}
.pol-contact-card__inner p {
  color: rgba(255,255,255,0.75);
  font-size: 15px;
  margin-bottom: 28px;
  max-width: 480px;
  margin-left: auto;
  margin-right: auto;
}
.pol-contact-card__btn {
  display: inline-flex;
  padding: 14px 32px;
  background: var(--pol-teal);
  color: var(--pol-white) !important;
  border-radius: 50px;
  font-size: 15px;
  font-weight: 500;
  transition: background var(--pol-transition), transform var(--pol-transition);
  text-decoration: none;
}
.pol-contact-card__btn:hover {
  background: var(--pol-green);
  transform: translateY(-2px);
}

/* ============================================
   REQUESTS TABLE
   ============================================ */
.pol-requests-table {
  width: 100%;
  border-collapse: collapse;
  background: var(--pol-white);
  border-radius: var(--pol-radius);
  overflow: hidden;
  box-shadow: var(--pol-shadow);
}
.pol-requests-table th {
  background: var(--pol-navy);
  color: var(--pol-white);
  font-size: 13px;
  font-weight: 500;
  text-align: left;
  padding: 14px 16px;
  text-transform: uppercase;
  letter-spacing: 0.5px;
}
.pol-requests-table td {
  padding: 14px 16px;
  font-size: 14px;
  border-bottom: 1px solid var(--pol-border);
}
.pol-requests-table a { color: var(--pol-teal); font-weight: 500; }

/* Request Status Badge */
.pol-request-status { display: flex; align-items: center; gap: 12px; margin-bottom: 24px; }
.pol-request-status__badge {
  display: inline-flex;
  padding: 6px 14px;
  border-radius: 50px;
  background: var(--pol-teal);
  color: var(--pol-white);
  font-size: 12px;
  font-weight: 500;
  text-transform: uppercase;
}
.pol-request-status__date { font-size: 13px; color: var(--pol-text-light); }

/* Comments */
.pol-request-comments { margin-bottom: 32px; }
.pol-comment {
  background: var(--pol-white);
  border: 1px solid var(--pol-border);
  border-radius: var(--pol-radius-sm);
  padding: 20px;
  margin-bottom: 12px;
}
.pol-comment--official { border-left: 3px solid var(--pol-teal); }
.pol-comment__header {
  display: flex;
  justify-content: space-between;
  font-size: 13px;
  color: var(--pol-text-light);
  margin-bottom: 12px;
}
.pol-comment__header strong { color: var(--pol-navy); }
.pol-comment__body { font-size: 14px; line-height: 1.7; }

/* ============================================
   FORMS
   ============================================ */
.pol-form-wrap {
  background: var(--pol-white);
  border: 1px solid var(--pol-border);
  border-radius: var(--pol-radius);
  padding: 32px;
  box-shadow: var(--pol-shadow);
}
.pol-form-wrap label {
  display: block;
  font-size: 14px;
  font-weight: 500;
  color: var(--pol-navy);
  margin-bottom: 6px;
}
.pol-form-wrap input[type="text"],
.pol-form-wrap input[type="email"],
.pol-form-wrap textarea,
.pol-form-wrap select {
  width: 100%;
  padding: 12px 16px;
  border: 1px solid var(--pol-border);
  border-radius: var(--pol-radius-sm);
  font-family: var(--pol-font-body);
  font-size: 14px;
  transition: border-color var(--pol-transition);
  margin-bottom: 20px;
  background: var(--pol-white);
}
.pol-form-wrap input:focus,
.pol-form-wrap textarea:focus,
.pol-form-wrap select:focus {
  outline: none;
  border-color: var(--pol-teal);
  box-shadow: 0 0 0 3px rgba(44,169,188,0.15);
}
.pol-form-wrap input[type="submit"],
.pol-form-wrap button[type="submit"] {
  background: var(--pol-teal);
  color: var(--pol-white);
  border: none;
  padding: 14px 32px;
  border-radius: 50px;
  font-family: var(--pol-font-body);
  font-size: 15px;
  font-weight: 500;
  cursor: pointer;
  transition: background var(--pol-transition);
}
.pol-form-wrap input[type="submit"]:hover,
.pol-form-wrap button[type="submit"]:hover {
  background: var(--pol-green);
}

/* Copenhagen form component compatibility */
.form {
  max-width: 100%;
}
.form-field ~ .form-field {
  margin-top: 20px;
}
.form-field label {
  display: block;
  font-size: 13px;
  font-weight: 500;
  color: var(--pol-text-light);
  margin-bottom: 6px;
}
.form-field input {
  border: 1px solid var(--pol-border);
  border-radius: 8px;
  padding: 12px 16px;
  width: 100%;
  font-size: 15px;
  font-family: var(--pol-font-body);
}
.form-field input:focus {
  border-color: var(--pol-teal);
  outline: none;
  box-shadow: 0 0 0 3px rgba(44,169,188,0.15);
}
.form-field input[type=text] {
  border: 1px solid var(--pol-border);
  border-radius: 8px;
  padding: 12px 16px;
  width: 100%;
  font-size: 15px;
}
.form-field input[type=text]:focus {
  border-color: var(--pol-teal);
  outline: none;
  box-shadow: 0 0 0 3px rgba(44,169,188,0.15);
}
.form-field input[type=checkbox] {
  width: auto;
}
.form-field .nesty-input {
  border-radius: 8px;
  border: 1px solid var(--pol-border);
  padding: 12px 16px;
  font-size: 15px;
  cursor: pointer;
}
.form-field .nesty-input:focus {
  border-color: var(--pol-teal);
  text-decoration: none;
  outline: none;
  box-shadow: 0 0 0 3px rgba(44,169,188,0.15);
}
.form-field .hc-multiselect-toggle {
  border: 1px solid var(--pol-border);
  border-radius: 8px;
}
.form-field .hc-multiselect-toggle:focus {
  outline: none;
  border-color: var(--pol-teal);
  box-shadow: 0 0 0 3px rgba(44,169,188,0.15);
}
.form-field textarea {
  vertical-align: middle;
  width: 100%;
  border: 1px solid var(--pol-border);
  border-radius: 8px;
  padding: 12px 16px;
  font-size: 15px;
  font-family: var(--pol-font-body);
}
.form-field textarea:focus {
  border-color: var(--pol-teal);
  outline: none;
  box-shadow: 0 0 0 3px rgba(44,169,188,0.15);
}
.form-field input[type=checkbox] + label {
  margin: 0 0 0 10px;
}
.form-field .optional {
  color: var(--pol-text-light);
  margin-left: 4px;
}
.form-field p {
  color: var(--pol-text-light);
  font-size: 12px;
}
.form footer {
  margin-top: 30px;
  padding-top: 20px;
}
.form footer input[type=submit],
.form footer button[type=submit] {
  background: var(--pol-teal) !important;
  color: var(--pol-white) !important;
  border: none !important;
  border-radius: 50px !important;
  padding: 14px 32px !important;
  font-size: 15px !important;
  font-weight: 500 !important;
  font-family: var(--pol-font-body) !important;
  width: 100% !important;
  cursor: pointer !important;
}
.form footer input[type=submit]:hover,
.form footer button[type=submit]:hover {
  background: var(--pol-green) !important;
}
.form .suggestion-list {
  font-size: 13px;
  margin-top: 30px;
}
.form .suggestion-list label {
  border-bottom: 1px solid var(--pol-border);
  display: block;
}
.form .suggestion-list li {
  padding: 10px 0;
}

/* Form Groups */
.pol-form-group {
  margin-bottom: 20px;
}

/* Request Page - Branded Header (Option B) */
.pol-request-header {
  background: var(--pol-navy);
  max-width: 620px;
  margin: 40px auto 0;
  border-radius: var(--pol-radius) var(--pol-radius) 0 0;
  padding: 36px 32px;
  text-align: center;
}
.pol-request-header h1 {
  font-family: var(--pol-font-display);
  font-size: 26px;
  font-weight: 400;
  color: var(--pol-white);
  margin: 0 0 8px;
}
.pol-request-header p {
  font-size: 14px;
  color: rgba(255,255,255,0.6);
  margin: 0;
  line-height: 1.5;
}
.pol-request-header + .container {
  max-width: 620px;
  margin: 0 auto;
  padding: 32px;
  background: var(--pol-white);
  border: 1px solid var(--pol-border);
  border-top: none;
  border-radius: 0 0 var(--pol-radius) var(--pol-radius);
  box-shadow: var(--pol-shadow);
  margin-bottom: 60px;
}
.pol-request-header + .container .form {
  max-width: 100%;
}

/* Style the Zendesk React form inputs */
#new-request-form label {
  font-size: 13px !important;
  font-weight: 500 !important;
  color: var(--pol-text-light) !important;
}
#new-request-form input[type="text"],
#new-request-form input[type="email"],
#new-request-form textarea,
#new-request-form select {
  border-radius: 8px !important;
  padding: 12px 16px !important;
  font-size: 15px !important;
  border-color: var(--pol-border) !important;
  font-family: var(--pol-font-body) !important;
}
#new-request-form input:focus,
#new-request-form textarea:focus,
#new-request-form select:focus {
  border-color: var(--pol-teal) !important;
  box-shadow: 0 0 0 3px rgba(44,169,188,0.15) !important;
}
#new-request-form button[type="submit"],
#new-request-form input[type="submit"] {
  background: var(--pol-teal) !important;
  color: var(--pol-white) !important;
  border: none !important;
  border-radius: 50px !important;
  padding: 14px 32px !important;
  font-size: 15px !important;
  font-weight: 500 !important;
  font-family: var(--pol-font-body) !important;
  width: 100% !important;
  cursor: pointer !important;
}
#new-request-form button[type="submit"]:hover,
#new-request-form input[type="submit"]:hover {
  background: var(--pol-green) !important;
}
.pol-form-group label {
  display: block;
  font-size: 14px;
  font-weight: 500;
  color: var(--pol-navy);
  margin-bottom: 6px;
}

/* Submit Button */
.pol-form-submit {
  background: var(--pol-teal);
  color: var(--pol-white);
  border: none;
  padding: 14px 32px;
  border-radius: 50px;
  font-family: var(--pol-font-body);
  font-size: 15px;
  font-weight: 500;
  cursor: pointer;
  transition: background var(--pol-transition);
  width: 100%;
}
.pol-form-submit:hover { background: var(--pol-green); }
.pol-form-submit:disabled {
  opacity: 0.6;
  cursor: not-allowed;
}

/* Success/Error Messages */
.pol-form-success {
  background: #E8F8F0;
  border: 1px solid var(--pol-green);
  border-radius: var(--pol-radius-sm);
  padding: 16px 20px;
  margin-bottom: 20px;
  color: var(--pol-mid);
}
.pol-form-error {
  background: #FDEAEA;
  border: 1px solid var(--pol-danger);
  border-radius: var(--pol-radius-sm);
  padding: 16px 20px;
  margin-bottom: 20px;
  color: var(--pol-danger);
}

/* ============================================
   EMPTY STATE
   ============================================ */
.pol-empty-state {
  text-align: center;
  padding: 60px 24px;
  color: var(--pol-text-light);
}
.pol-empty-state p { margin-bottom: 24px; font-size: 15px; }

/* Button */
.pol-btn {
  display: inline-flex;
  padding: 12px 28px;
  background: var(--pol-teal);
  color: var(--pol-white) !important;
  border-radius: 50px;
  font-size: 14px;
  font-weight: 500;
  transition: background var(--pol-transition);
  text-decoration: none;
}
.pol-btn:hover { background: var(--pol-green); }

/* ============================================
   FOOTER
   ============================================ */
.pol-footer {
  background: var(--pol-navy);
  color: var(--pol-white);
  padding: 60px 24px 0;
}
.pol-footer__inner {
  max-width: var(--pol-max-width);
  margin: 0 auto;
  display: grid;
  grid-template-columns: 1.5fr 1fr 1fr;
  gap: 48px;
  padding-bottom: 48px;
}
.pol-footer__logo {
  display: inline-flex;
  font-size: 20px;
  margin-bottom: 12px;
  text-decoration: none;
}
.pol-footer__tagline {
  color: rgba(255,255,255,0.6);
  font-size: 14px;
}
.pol-footer__links h4,
.pol-footer__social h4 {
  font-size: 13px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 1px;
  color: rgba(255,255,255,0.5);
  margin-bottom: 16px;
}
.pol-footer__links ul {
  list-style: none;
  padding: 0;
  margin: 0;
}
.pol-footer__links li { margin-bottom: 10px; }
.pol-footer__links a {
  color: rgba(255,255,255,0.75);
  font-size: 14px;
  transition: color var(--pol-transition);
}
.pol-footer__links a:hover { color: var(--pol-teal); }

/* Social Icons */
.pol-footer__social-icons {
  display: flex;
  gap: 16px;
}
.pol-footer__social-icons a {
  color: rgba(255,255,255,0.6);
  transition: color var(--pol-transition), transform var(--pol-transition);
}
.pol-footer__social-icons a:hover {
  color: var(--pol-teal);
  transform: translateY(-2px);
}

/* Footer Bottom */
.pol-footer__bottom {
  border-top: 1px solid rgba(255,255,255,0.1);
  max-width: var(--pol-max-width);
  margin: 0 auto;
  padding: 20px 0;
  text-align: center;
  font-size: 13px;
  color: rgba(255,255,255,0.4);
}
.pol-footer__gphc {
  margin-top: 4px;
  font-size: 12px;
}

/* ============================================
   BACK TO TOP
   ============================================ */
.pol-back-to-top {
  position: fixed;
  bottom: 32px;
  right: 32px;
  width: 44px;
  height: 44px;
  background: var(--pol-teal);
  color: var(--pol-white);
  border: none;
  border-radius: 50%;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  box-shadow: var(--pol-shadow-lg);
  opacity: 0;
  visibility: hidden;
  transform: translateY(12px);
  transition: opacity var(--pol-transition), transform var(--pol-transition), background var(--pol-transition), visibility var(--pol-transition);
  z-index: 900;
}
.pol-back-to-top.visible {
  opacity: 1;
  visibility: visible;
  transform: translateY(0);
}
.pol-back-to-top:hover {
  background: var(--pol-green);
  transform: translateY(-2px);
}

/* ============================================
   CROSS-BROWSER FIXES
   ============================================ */

/* Webkit tap highlight */
* { -webkit-tap-highlight-color: transparent; }

/* Safari smooth scroll */
html { scroll-behavior: smooth; -webkit-overflow-scrolling: touch; }

/* Firefox scrollbar */
* { scrollbar-width: thin; scrollbar-color: var(--pol-teal) var(--pol-light); }

/* Input appearance reset (Safari/iOS) */
input[type="search"],
input[type="text"],
input[type="email"],
textarea,
select {
  -webkit-appearance: none;
  -moz-appearance: none;
  appearance: none;
  border-radius: 0; /* iOS Safari adds rounded corners */
}

/* Button reset (Safari) */
button { -webkit-appearance: none; -moz-appearance: none; appearance: none; }

/* Prevent font boosting on mobile (Android Chrome) */
body { -webkit-text-size-adjust: 100%; -moz-text-size-adjust: 100%; text-size-adjust: 100%; }

/* Flexbox gap fallback (older Safari <14.1) */
@supports not (gap: 10px) {
  .pol-nav__links li { margin-right: 24px; }
  .pol-nav__links li:last-child { margin-right: 0; }
  .pol-footer__social-icons a { margin-right: 16px; }
  .pol-footer__social-icons a:last-child { margin-right: 0; }
  .pol-category-bar__chip { margin-right: 10px; }
  .pol-popular__card { margin-bottom: 20px; }
}

/* ============================================
   RESPONSIVE — TABLET (≤ 992px)
   ============================================ */
@media (max-width: 992px) {
  .pol-popular__inner { grid-template-columns: repeat(2, 1fr); }
  .pol-footer__inner { grid-template-columns: 1fr 1fr; gap: 32px; }
  .pol-main__inner { grid-template-columns: 200px 1fr; gap: 28px; }
  .pol-category-section__title { font-size: 22px; }
}

/* ============================================
   RESPONSIVE — MOBILE (≤ 768px)
   ============================================ */
@media (max-width: 768px) {

  /* Nav — hamburger menu */
  .pol-nav__links { display: none; }
  .pol-nav__links.open {
    display: flex;
    flex-direction: column;
    position: absolute;
    top: 64px;
    left: 0;
    right: 0;
    background: var(--pol-navy);
    padding: 16px 24px 24px;
    box-shadow: var(--pol-shadow-lg);
    z-index: 999;
  }
  .pol-nav__links.open li { padding: 8px 0; }
  .pol-nav__links.open a { font-size: 16px; color: rgba(255,255,255,0.9); }
  .pol-nav__hamburger { display: flex; }
  .pol-nav__inner { gap: 16px; }
  .pol-nav__logo-img { height: 26px; } /* Slightly smaller on mobile */

  /* Hero — compact but still impactful */
  .pol-hero { padding: 80px 20px 64px; }
  .pol-hero__title { font-size: 34px; }
  .pol-hero__subtitle { font-size: 15px; margin-bottom: 28px; }
  .pol-hero__badge { font-size: 11px; padding: 6px 16px; margin-bottom: 20px; }
  .pol-hero__search form { border-radius: 12px; }
  .pol-hero__search input[type="search"] {
    padding: 14px 16px;
    font-size: 15px;
    border-radius: 12px 0 0 12px;
  }
  .pol-hero__search button {
    padding: 14px 16px;
    border-radius: 0 12px 12px 0;
    min-width: 48px; /* Touch target */
    min-height: 48px;
  }

  /* Popular cards — 2-col on tablet-ish mobile, stacks on small */
  .pol-popular { padding: 32px 20px 0; }
  .pol-popular__inner { grid-template-columns: repeat(2, 1fr); gap: 12px; }
  .pol-popular__card { padding: 20px 16px; }
  .pol-popular__card h3 { font-size: 14px; }
  .pol-popular__card p { font-size: 13px; }
  .pol-popular__icon { font-size: 24px; margin-bottom: 8px; }

  /* Category bar — horizontal scroll with padding */
  .pol-category-bar { padding: 24px 20px 0; }
  .pol-category-bar__inner { padding-bottom: 12px; gap: 8px; }
  .pol-category-bar__chip { padding: 8px 16px; font-size: 13px; }

  /* Main content — single column, no sidebar */
  .pol-main { padding: 28px 20px 60px; }
  .pol-main__inner { grid-template-columns: 1fr; gap: 0; }
  .pol-sidebar { display: none; }

  /* FAQ items — touch-friendly */
  .pol-faq-item__question {
    padding: 16px;
    font-size: 14px;
    min-height: 48px; /* Touch target min */
  }
  .pol-faq-item__answer-inner { padding: 0 16px 16px; font-size: 14px; }
  .pol-category-section__title { font-size: 22px; padding-bottom: 10px; }
  .pol-category-section { margin-bottom: 36px; }

  /* Contact card */
  .pol-contact-card__inner { padding: 32px 20px; }
  .pol-contact-card__inner h2 { font-size: 24px; }
  .pol-contact-card__inner p { font-size: 14px; }
  .pol-contact-card__btn { padding: 12px 28px; font-size: 14px; }

  /* Footer — stacked & centered */
  .pol-footer { padding: 40px 20px 0; }
  .pol-footer__inner {
    grid-template-columns: 1fr;
    text-align: center;
    gap: 32px;
  }
  .pol-footer__logo { justify-content: center; }
  .pol-footer__social-icons { justify-content: center; }
  .pol-footer__bottom { padding: 20px 0; }

  /* Back to top — bottom-right, safe area aware */
  .pol-back-to-top {
    bottom: 20px;
    right: 20px;
    bottom: calc(20px + env(safe-area-inset-bottom, 0px));
  }

  /* Requests table — horizontal scroll */
  .pol-requests-table { font-size: 13px; display: block; overflow-x: auto; -webkit-overflow-scrolling: touch; }
  .pol-requests-table th,
  .pol-requests-table td { padding: 10px 12px; white-space: nowrap; }

  /* Forms */
  .pol-form-wrap { padding: 24px 20px; }
  .pol-form-wrap input[type="text"],
  .pol-form-wrap input[type="email"],
  .pol-form-wrap textarea,
  .pol-form-wrap select { font-size: 16px; } /* Prevents iOS zoom on focus */

  /* Page titles */
  .pol-page-title { font-size: 24px; }

  /* Breadcrumbs */
  .pol-breadcrumbs ol { font-size: 12px; }

  /* Article */
  .pol-article__title { font-size: 24px; }
  .pol-article__body { font-size: 14px; }
  .pol-article__voting { padding: 20px 16px; }
  .pol-vote-btn { padding: 10px 20px; }

  /* Search results */
  .pol-search-results__item a { padding: 16px; }
}

/* ============================================
   RESPONSIVE — SMALL MOBILE (≤ 480px)
   ============================================ */
@media (max-width: 480px) {
  .pol-hero__title { font-size: 28px; }
  .pol-hero__subtitle { font-size: 13px; }
  .pol-popular__inner { grid-template-columns: 1fr; }
  .pol-popular__card { padding: 20px; }
  .pol-page-title { font-size: 22px; }
  .pol-category-section__title { font-size: 20px; }
  .pol-contact-card__inner h2 { font-size: 22px; }
  .pol-nav__cta { padding: 8px 16px; font-size: 13px; }
  .pol-footer__logo-img { height: 24px; }
}

/* ============================================
   SAFE AREA — NOTCHED DEVICES (iPhone X+)
   ============================================ */
@supports (padding: env(safe-area-inset-bottom)) {
  .pol-nav__inner { padding-left: max(24px, env(safe-area-inset-left)); padding-right: max(24px, env(safe-area-inset-right)); }
  .pol-footer__bottom { padding-bottom: calc(20px + env(safe-area-inset-bottom)); }
}

/* ============================================
   REDUCED MOTION (accessibility)
   ============================================ */
@media (prefers-reduced-motion: reduce) {
  *, *::before, *::after { animation-duration: 0.01ms !important; animation-iteration-count: 1 !important; transition-duration: 0.01ms !important; scroll-behavior: auto !important; }
  .pol-hero { animation: none; background-size: 100% 100%; }
}

/* ============================================
   HIGH CONTRAST (Windows)
   ============================================ */
@media (forced-colors: active) {
  .pol-faq-item { border: 2px solid ButtonText; }
  .pol-nav__cta, .pol-contact-card__btn, .pol-btn { border: 2px solid ButtonText; }
  .pol-back-to-top { border: 2px solid ButtonText; }
}

/* Hide ticket form selector when only one form exists */
[data-garden-id="forms.field_wrapper"]:first-child:has(select),
.pol-form-wrap [role="listbox"],
.pol-form-wrap .request_ticket_form_id,
#new-request-form > div:first-child:has(label[for*="ticket-form"]) {
  display: none !important;
}

/* ============================================
   REVIEWED BY BYLINE
   ============================================ */
.pol-reviewed-by {
  margin-top: 32px;
  margin-bottom: 16px;
  padding: 14px 16px;
  background: rgba(44, 169, 188, 0.07);
  border-radius: 10px;
  display: flex;
  align-items: center;
  gap: 14px;
}

.pol-reviewer-avatar-link {
  display: inline-block;
  line-height: 0;
  border-radius: 50%;
  transition: transform 0.18s ease, box-shadow 0.18s ease;
  flex-shrink: 0;
}

.pol-reviewer-avatar-link:hover {
  transform: scale(1.04);
  box-shadow: 0 4px 12px rgba(44, 169, 188, 0.25);
}

.pol-reviewer-avatar {
  width: 48px;
  height: 48px;
  border-radius: 50%;
  object-fit: cover;
  background: #F1F3F5;
  display: block;
}

.pol-reviewer-meta {
  display: flex;
  flex-direction: column;
  gap: 2px;
  min-width: 0;
}

.pol-reviewer-label {
  font-size: 11px;
  font-weight: 500;
  letter-spacing: 0.5px;
  text-transform: uppercase;
  color: #2CA9BC;
}

.pol-reviewer-name {
  font-size: 16px;
  font-weight: 600;
  color: #052B31;
  line-height: 1.2;
}

.pol-reviewer-name-link {
  color: inherit;
  text-decoration: none;
  border-bottom: 1px solid transparent;
  transition: border-color 0.18s ease, color 0.18s ease;
}

.pol-reviewer-name-link:hover {
  color: #2CA9BC;
  border-bottom-color: currentColor;
}

.pol-reviewer-role {
  font-size: 13px;
  font-weight: 400;
  color: #6B7780;
}