Buying medication online means making sure you choose the right treatment for your needs. Here's how we help.
Speak to your GP first if you're unsure
If you've never used a particular medication before and you're not sure whether it's suitable, your GP is the best place to start. They know your full medical history and can recommend the right treatment.
Our consultation acts as a safety check
When you order through PharmacyOnline, you'll complete a medical questionnaire covering:
- Your medical history
- Current medications and supplements
- Allergies
- Lifestyle factors (smoking, alcohol, pregnancy, etc.)
Your prescriber reviews this and assesses whether the treatment you've selected is appropriate. If something isn't suitable, they'll either query it with you or recommend an alternative.
Important safety information
After your consultation is approved, you'll receive important safety information about your medication from the prescriber. Read this carefully before you start — it covers side effects, storage, dosing, and what to do if something goes wrong.
Still not sure?
Contact our support team. Our customer care team can answer general queries; for specific clinical questions, your prescriber or pharmacist will get back to you.